I.L. Viegas

Embracing the Rise of Food Tourism: Opportunities for Businesses to Showcase Local Culinary Treasures

Embracing the Rise of Food Tourism: Opportunities for Businesses to Showcase Local Culinary Treasures Food tourism, also known as culinary tourism or gastronomy tourism, is currently a popular trend when globetrotting. It involves travelling to different destinations to explore and experience the local cuisine, food culture, and traditions. Food tourists are not just looking for […]

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The Importance of Understanding Customer Needs in the Hospitality Industry

  The hospitality industry is an intricate web of customer experiences. From the moment a customer steps into your establishment, they are subconsciously evaluating the quality of your services. Every interaction matters. And central to all of this is one thing: understanding what the customer needs. Here’s why it’s important, how to do it, and

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Savouring the Growing Demand for Ethnic Cuisine

In a world that is becoming increasingly interconnected, diverse, and curious, it comes as no surprise that consumers are seeking new and exciting culinary experiences. The demand for ethnic cuisine has been steadily rising, driven by a desire for authentic flavours, cultural exploration, and a celebration of global diversity. This trend presents a golden opportunity

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The Hospitality Meltdown: How Labour Shortages are Causing Chaos in Your Favourite Restaurants

Introduction Welcome to the crisis that is currently engulfing the hospitality industry. As a seasoned hospitality industry expert with 30 years of experience, I have witnessed my fair share of challenges. However, the labour shortages that the industry faces today have reached unprecedented levels, leading to widespread disruption in restaurants and hotels. In this blog,

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Navigating the Path to a Greener Restaurant Industry

Navigating the Path to a Greener Restaurant Industry Introduction: In an era where environmental consciousness is on the rise, restaurants and bars are increasingly faced with the imperative to embrace sustainable practices. From reducing food waste to eliminating single-use plastics, these establishments are grappling with the need for operational changes that can be both costly

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Online Delivery Dominance: The Changing Landscape of Food Delivery Platform

Introduction In recent years, online food delivery platforms have transformed the way people order and enjoy food. With just a few taps on a smartphone, customers can have a variety of cuisines delivered directly to their homes. However, this new landscape has brought about a host of challenges for restaurants. Higher commission fees and concerns

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Indulging in the World: The Flourishing Odyssey of Food Tourism

 Indulging in the World: The Flourishing Odyssey of Food Tourism Introduction: Food possesses a distinctive ability to unite individuals, surpassing linguistic barriers and cultural disparities. In recent years, food tourism has experienced an explosive surge, with travellers avidly seeking unparalleled culinary escapades and local gastronomic marvels during their journeys. This phenomenon has unfurled a multitude

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The Comprehensive Guide to Effective Staff Leadership for Managers and Supervisors

As a manager or supervisor, leading a team can be both challenging and rewarding. A positive work environment, employee engagement and motivation, and organizational goals can all be achieved through effective leadership. This guide will explore the key elements of successful staff leadership and provide strategies and tips for leading your team to success. Build

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